Shipping & Returns

Shipping Policy
All orders will be processed on the next business day. Orders will ship upon receipt of your CPAP prescription.  Once your order is placed you will be prompted to complete the Prescription Collection section.  Please be sure to complete this section before leaving the website. Prescriptions received before 3:30pm EST Mondaythrough Friday will be shipped the same day via the selected shipping choice at checkout. Prescriptions received after 3:30pm EST Monday through Friday will be shipped on the following business day.  We will contact you by phone or email if an item that is ordered is on backorder.

Standard shipping
Standard shipping is our default shipping method. Under this option, we will use either United Parcel Service (UPS) or the United States Post Office (USPS) to ship miniCPAP packages. We will make this determination based on speed and cost effectiveness.

For orders over $99, this service is free in the continental United States (excludes Alaska, Hawaii, Puerto Rico, Guam, Virgin Islands).
For orders ranging from $0-$98.99, the fee is a flat rate of $6.50 in the continental United States (Excludes Alaska, Hawaii, Puerto Rico, Guam, Virgin Islands).

 

Standard Shipping

Next Business Day

Second Business Day

Third Business Day

Orders over $99 in 48 continental United States.

FREE

$79.99**

$39.99**

$25.99**

Orders under $99 in 48 continental United States.

$6.50

$85.99**

$44.99**

$29.99**

HI, AK and Puerto Rico Shipping Costs (No Battery)

$34.99

$85.99**

$48.99**

N/A

HI, AK and Puerto Rico Shipping Costs (Battery included)

N/A

Cannot ship lithium ion batteries via Ground

$85.99**

$48.99**

N/A

Guam Shipping Cost

*

*

*

*

Virgin Islands Shipping Cost

*

*

*

*

 

*Call 800-678-9695 for a shipping quote.
**Price will be higher if Saver rate not available.

Canadian Shipments
Shipments to Canada are based on province.  Free shipping is not available to Canadian residents.
In addition to shipping cost, customer is responsible for any duties or tariffs on importing. 
If import duties or delays are imposed by Canadian authorities then those charges are borne by the customer and cannot be reimbursed by miniCPAP.com.

 

City , Province

Standard shipping cost

Delivery time(days)

Canada (Excluding northern territories)

$29.99

5

Canada (Northern Territories)

**$149.99

5

 

** Only service available is Worldwide Saver (Express)

 

Return Policy

miniCPAP.com will ONLY accept returned products within the terms of the 10-day risk-free trial.  No returns will be accepted after your 10-day risk-free trial period has expired; which starts on the day you receive your order and expires 10-days thereafter.  Please contact our office at 866-978-9481 or email us at info@minicpap.com to request an RMA (return materials authorization) number prior to returning your order under the 10-day risk-free trial terms.  Shipping costs to return your order are non-refundable.  No credits or refunds will be issued until we have received all products and their corresponding parts back and examined them.

If the product has a manufacturer defect, please contact our office and we will send an RMA, if needed.  Please note that the manufacturer will make all warranty decisions.

 

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